Презентация Cross-cultural business behavior онлайн
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- Тип файла:ppt / pptx (powerpoint)
- Всего слайдов:47 слайдов
- Для класса:1,2,3,4,5,6,7,8,9,10,11
- Размер файла:3.66 MB
- Просмотров:87
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- Автор:неизвестен
Слайды и текст к этой презентации:
№17 слайд
![The basic characteristics of](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img16.jpg)
Содержание слайда: The basic characteristics of German business culture are:
Time. A monochronic attitude toward the use of time; for example, a desire to complete one action chain before embarking on another;
Direct style of communication. A strong belief that Germans are honest, straightforward negotiators;
Hierarchy. The German boss is an extremely private person, normally sitting isolated in
a large office behind a closed door. American and Scandinavian senior executives prefer an open door policy and like to wander round the corridors and chat with colleagues.
№18 слайд
![Germans have great respect](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img17.jpg)
Содержание слайда: Germans have great respect for possessions and property. Solid buildings, furniture, cars and good clothing are important for them and they will try to impress you with all these things.
Working life and private life are usually kept strictly separate. Privacy is important.
№19 слайд
![Space and Time Germans are](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img18.jpg)
Содержание слайда: Space and Time
Germans are the most punctual of all peoples. Foreigners arriving late for appointments will be reminded of their lateness, which will be seen as a sign of unreliability by Germans. “Arriving late” may mean a delay of only two or three minutes. Schedules, action plans and deliveries are strictly observed.
Meetings on Friday afternoons, when many offices close early, are not popular.
№21 слайд
![Behavior at Meetings and](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img20.jpg)
Содержание слайда: Behavior at Meetings and Negotiations
✦Germans will arrive at the meeting well dressed and with a disciplined appearance. You must match this.
✦ They will observe a hierarchical seating and order of speaking.
✦ They will arrive well informed as to the business to be discussed, and they will expect you to be also.
✦ They have often thought over your possible counterarguments and have their second line of attack ready.
✦ Like the Japanese, they like to go over details time and time again. They wish to avoid misunderstandings later. You must be patient.
№22 слайд
![Behavior at Meetings and](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img21.jpg)
Содержание слайда: Behavior at Meetings and Negotiations
✦ They are willing to make decisions within meetings, but they are always cautious.
✦ They can be very sensitive to criticism themselves; therefore you must go to great lengths to avoid embarrassing them, even unwittingly.
✦ They will write up their notes carefully and come back well prepared the next day. It is advisable for you to do the same.
№25 слайд
![Communication Pattern Rushing](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img24.jpg)
Содержание слайда: Communication Pattern
Rushing headlong into discussion is not their style, and rapid conclusions are rare.
Their humor is dry.
The Czechs are dutiful listeners, always polite and courteous. They rarely interrupt and give little feedback.
Their response, if they are unhappy, can be ironic and contain sarcasm.
№26 слайд
![Behavior at Meetings and](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img25.jpg)
Содержание слайда: Behavior at Meetings and Negotiations
Czech negotiations are practical and rational. They do not like confrontation.
They have a gradualistic approach to problem solving. Decisions can be deferred until tomorrow, but not indefinitely.
Brusque confrontation is taboo and they like an approach that leads to calm discussion and the discovery of solutions that suit all concerned.
№29 слайд
![Behavior in the Business](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img28.jpg)
Содержание слайда: Behavior in the Business Environment
Swedish management is decentralized and democratic; the hierarchical structure of the typical Swedish company has a decidedly horizontal look about it.
Power distance is small and the manager is generally accessible to staff and available for discussion.
№30 слайд
![This collectivist form of](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img29.jpg)
Содержание слайда: This collectivist form of decision making bears an interesting comparison with the Japanese system. In both countries it is seen as important that all colleagues have ample opportunity to discuss projects thoroughly, since the right to debate and express one’s opinion is paid for by strict adherence to the company policy once it has been settled.
This collectivist form of decision making bears an interesting comparison with the Japanese system. In both countries it is seen as important that all colleagues have ample opportunity to discuss projects thoroughly, since the right to debate and express one’s opinion is paid for by strict adherence to the company policy once it has been settled.
№33 слайд
![Motivating Factors Be](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img32.jpg)
Содержание слайда: Motivating Factors
✦ Be diplomatic rather than frank.
✦ Promote harmony over the cold truth.
✦ Wait for them (patiently) to reach decisions by consensus.
✦ Remember that they will follow accepted procedures, even if you think you are close to them personally (universalistic culture).
✦ Always try to compromise.
№39 слайд
![Motivating Factors Be open,](/documents_6/37031a590798f3ffaa4f9549f6cc114b/img38.jpg)
Содержание слайда: Motivating Factors
✦ Be open, direct.
✦ Do not talk too fast, raise your voice.
✦ Use first names, dress casually and be relaxed about protocol and hierarchy.
✦ Be punctual.
✦ Listen carefully to what they say—it’s not much, but they really mean it.
✦ Be faithful and solid. Remember that in Finnish eyes a statement is often regarded as a promise.
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